Frequently Asked Questions
Micro services run from 5AM to 1AM daily. Riders can be picked up from the microtransit service zone. Please view the service zone here.
Most passengers wait between 5 to 15 minutes, although during busy times, wait times may be slightly longer.
For a small number of Summit Park and Silver Springs residents, a bus may no longer stop near you. However, the Micro service comes closer to you and arrive more quickly than the bus typically did. You will also be able to access more locations across Summit County or connect to a bus for trips to Park City.
After you book a ride, the app will display the pickup location where the vehicle will meet you. When making a phone booking, the customer service agent will inform you of the pick-up location. Passengers with disabilities will be picked up directly outside their origin and taken to their destination.
The number of passengers you will share a ride with varies depending on who is headed in the same direction at the same time.
Yes! You can add up to 3 additional passengers (total of 4) when booking through the app or by indicating to the customer service agent.
Yes, all vehicles will be fitted with racks and space for sporting equipment.
To support blind or low-vision riders, the app has voice recognition features.
Yes, however you will need to tell us about your needs at the time of booking or add this to your profile.
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